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Privacy Policy

Your privacy matters to us. Protocolix is dedicated to respecting your privacy while you use our website and mobile application. This policy outlines the necessary measures to ensure compliance with relevant data privacy laws and regulations governing Protocolix’s collection, usage, and transmission of personal data for information gathered through our website.

We collect and utilize your data to enhance and deliver our services. By accessing or using the service, you consent to the collection and use of your information as outlined in this policy. Unless specified otherwise, the terms in this Privacy Policy carry the same definitions as those in our Terms and Conditions.

If you are a resident of the European Union, our collection and use of your personal data may be governed by the General Data Protection Regulation (GDPR). In such cases, we act as a ‘data controller’ and are responsible for handling your personal information in compliance with GDPR requirements.

For individuals residing in the United States, our collection and use of your personal information may be governed by the California Consumer Privacy Act (CCPA). In such cases, we operate as a ‘business’ or ‘service provider’ and are responsible for handling your personal data in accordance with CCPA regulations.

1. Introduction

Welcome to Protocolix. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website protocolix.com.

2. Information We Collect

  • We gather various types of information for multiple purposes to enhance and optimize our services for you.

  • Personal Information: Name, email address, phone number, and other contact details provided voluntarily.
  • Usage Data: Information about your device, IP address, browser type, and usage patterns.
  • Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze website traffic, and personalize content.

3. How We Use Your Information

  • To improve and personalize user experience.
  • To process inquiries, respond to requests, and provide customer support.
  • To send promotional materials, newsletters, and updates (only with your consent).
  • To maintain security and prevent fraudulent activities.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information in the following cases:

  • With third-party service providers assisting us in website operations, subject to confidentiality agreements.
  • To comply with legal obligations or protect our rights.
  • In the event of a business transfer, such as a merger or acquisition.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our site. You can manage cookie preferences through your browser settings.

6. Data Security

We implement reasonable security measures to protect your data. However, no online platform is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as:

  • The right to access, update, or delete your personal data.
  • The right to opt out of marketing communications.
  • The right to request data portability.

To exercise your rights, contact us at [Insert Contact Email].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For any legal inquiries or concerns, please reach out to us at [email protected]